We are in the people business, so it is imperative that your enthusiasm is genuine, and when it is, it will be infectious. It rubs off on everyone you contact.
When you are building your agency, ask yourself this question: “Would I want to be led by me?” Remember, as you strive to improve your communication skills, you communicate enthusiasm through your words, your voice quality and your body language. You are looking for quality people and your enthusiasm acts like a magnet to draw these people to you.
The greater the enthusiasm felt by the team, the greater the action and the greater the momentum, because the team is motivated by a common goal rather than fear. Team spirit is developed. As the great coaching legend John Wooden of UCLA said when talking about team success: “It’s amazing what is accomplished when no one cares who gets the credit.” The same is true with your National Agents Alliance team, and everyone prospers.
Your enthusiasm does not have to be loud and flashy, and, in fact, that type of enthusiasm will turn most people off. As the leader, you just need to express enthusiasm through consistent action. Every day, in everything you do, your energy, your demeanor sets the tone for your team. The best-of-the-best at National Agents Alliance excel at building relationships with clients, carrier representatives and team members through their enthusiastic personality, always being genuinely “up,” loving what they do on a day-to-day basis.
Through practice and experience, successful people carry a positive, enthusiastic energy and naturally attract the attention and interest of the people around them. Through Andy Albright’s 8 Steps to Success, agents learn the importance of always communicating with a Positive Mental Attitude (Step Number 8), and that even negative situations can be presented in a positive tone.
To be the effective leader, present yourself in a positive and enthusiastic manner, do not let negative people or circumstances drag you down, and make sure your enthusiasm is sincere, not phony. The easiest way to attract the kind of people you want on your team is by becoming one of the people you seek yourself.